If you've received an email stating that your Showmax email, password, or payment method has been updated without your knowledge, please follow these steps:
- Change the password for your account immediately.
- If you are using multiple devices to watch Showmax, sign out of all devices in your Account.
- Contact us and we will look into it.
Good to know: If you are using multiple devices to watch Showmax, make sure to enable the Enhanced Security feature on the website to ensure that you are the only one who can make changes to your Showmax account.