Help Centre

How do I set up Parental Controls on Showmax?


There are two types of parental controls you can set up to ensure kids watch only age appropriate Showmax content: Age Restrictions and Profile PIN. 

  

Setting Age Restrictions 


Age restrictions limit the profile to viewing content suitable for the chosen age and below. To change the Age Restrictions on a profile:

  • Log into showmax.com or launch the Showmax app.
  • Access the Profiles screen via the Profile icon on the nav bar.
  • Choose the profile you want to edit.
  • Click on the pencil icon below the profile name.
  • In Settings, go to Age Restriction.
  • Select Change. 
  • Enter your Showmax password. 

 

Now you can choose between 3 levels of Age Restriction: 

  • Family - Restricts the profile to family-friendly shows rated PG and below. Content may contain mature themes which are unsuitable for young children.
  • Teen – Restricts the profile to content with ratings 13+ and 16+, or below. Parental guidance is required. 
  • Adult - 18 - There are no content restrictions. Content may contain explicitly language, violence, substance abuse, sex and nudity.

 

If you're looking for even younger age restrictions, you can also create a Kids Profile.

Don't forget to Save.

 

Creating a Profile PIN 

Once you set up a Profile PIN, you'll need it every time you want to play content from that profile. 

  • Log into showmax.com or launch the Showmax app.
  • Access the Profiles screen via the Profile icon on the nav bar.
  • Choose the profile you want to edit.
  • Click on the pencil icon below the profile name.
  • In Settings, turn the Profile PIN toggle on.
  • Enter your password.
  • Create and confirm the four-digit PIN.
  • Don't forget to Save.

 

You can change, reset or switch off your Profile PIN at any time from the Profile Settings menu.

 


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