Help Centre

I get an error saying Showmax cannot be accessed through proxy or unblocking services


Showmax cannot be accessed through proxy or unblocking (VPN) services. These include DNS or VPN services (e.g. UnoTelly) and data compression proxy services (e.g. Google Data Saver).

 

If you are in a country where Showmax is available and get an error  that a proxy or unblocking service has been detected, please disable the service and try again.

 

How to ensure you are not connected to a VPN

You can use websites that check your IP address to see if you're connected through a VPN. Websites like whatismyip.com or ipinfo.io will show your current IP address and whether it's associated with a VPN.

 

For more details on how to see if you are connected through a VPN, or to disconnect from a VPN, check your device manufacturer's instructions, or take a look at one of these official guides:

 

How to Connect to a VPN in Windows

Check for VPN and other third-party security software on an Apple device

Connect to a Virtual Private Network (VPN) on Android

 


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