Help Centre

I can't find the Showmax app on my Smart TV


You can find your installed apps in your Smart TV's app menu or app store.

Can't find the Showmax app on your Smart TV? Follow the troubleshooting steps below to try to resolve the issue:

 

Check you're using a supported device

If you can't find the Showmax app on your Smart TV, first check if your TV is compatible with Showmax.

 

Check for updates

If your TV is compatible, but you still can't find the Showmax app, you may need to update your TVs firmware.

 

Check you've installed the Showmax app

If you still can't find the Showmax in your Smart TV's store, you may need to redownload it. For instructions on downloading the app, check out How do I install the Showmax app on my Smart TV?


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