Are you having issues using a voucher or promo code? Take a look the troubleshooting steps below to try and fix the issue.
Check for typos
Typos happen! Double check you've entered the voucher code or promo code correctly.
Check the expiry date
Make sure the voucher is still in date, or the promo code is still within the valid period.
Make sure the country where you purchased the voucher matches your sign up country
Showmax vouchers are specific to the country in which they were purchased, and will not work if you signed up for your Showmax account in a different country.
Make sure you're only using the promo code that has been sent to you
Please be aware that promo codes are unique, and cannot be transferred between customers.