Help Centre

What are Profiles?


Using Profiles on Showmax provides a simple way to:

 

  • Get personalized content based on what you are watching.
  • Find where you stopped watching a movie or series episode.
  • Bookmark movies and series that you want to watch later.
  • Ensure that content is suitable for the user age of the Profile.

 

You can have a total of 6 Profiles associated with your account.
 

Profile Descriptions

  • Account Holder: This is the Profile for the adult that signed up to Showmax and is associated with all billing and communication from Showmax. This Profile can be edited, but not deleted.

 

  • Kids: This is a pre-made Kids Profile for you to use. As a default, it is set to display content for users 7-9 years old. This Profile can be edited or deleted by the account holder.

 

  • Additional Profiles: The 4 remaining Profiles can be created by anyone using the Showmax account. However, once created, these Profiles can only be edited or deleted by the account holder.

 

 


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