Help Centre

How do I change my password?


Follow these steps if you can access your Showmax account and want to change your password:

  1. Sign in to your Showmax account.
  2. Go to Settings and select Reset Password. Select Continue.
  3. Check your email for instructions on how to reset your password.
  4. Follow the instructions in the email to reset your password and save it. 

If you've lost access to your account, follow the instructions here to reset your password.


Tips for a strong password  

Here are some tips for creating a strong password: 

  1. Make your password at least 10 characters long.
  2. Use a combination of letters, numbers, upper case, and special characters.
  3. Avoid personal information and real names.
  4. Remember, the more random your password is, the stronger it will be. 

 

If you need further assistance with signing in, please contact us


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