If you are having trouble finding the Showmax app on your device's content store, here are some troubleshooting tips to help you resolve the issue:
Check you're using a supported device
See a list of devices which support Showmax.
For instructions on how to download the Showmax app on your supported device, take a look at:
How do I install the Showmax app on an Android device?
How do I install the Showmax app on my Apple device?
How do I install the Showmax app on my Smart TV?
How do I install the Showmax app on my gaming console?
Check your location
Make sure you're in a country in which Showmax is available, and that your device's content store matches that location. Take a look at the official guides below for instructions, or check with your device manufacturer for more details:
How to change your Google Play country
Change your Apple Account country or region
Turn off your VPN
Showmax cannot be accessed through proxy or unblocking (VPN) services. These include DNS or VPN services (e.g. UnoTelly) and data compression proxy services (e.g. Google Data Saver). Turn off your VPN while trying to download the Showmax app.
Change network connection
If you're seeing the issue using mobile data, try switching to Wi-Fi or vice versa
Restart your device
Sometimes a simple device restart can resolve a variety of issues.